Re-enrolment means that you can set up triggers to a workflow to allow contacts to be enrolled multiple times.
By default, your contacts are only enrolled in workflows once unless you activate a re-enrolment rule or they are enrolled manually.
If your contact matches your enrolment rule, they can be re-enrolled through your workflow numerous times.
Setting up a re-enrolment rule
After creating your workflow, you will move on to the next step which is ‘Re-enrolment’.
On this page, you have the option to re-enrol your contacts back through your workflow multiple times if they match your re-enrolment rule within the start condition.
You need to select how many days or weeks you would like to wait before re-enrolling the contact. You can also run a test for the set period. Click ‘Save & Continue’ when you’ve done to see a review of your workflow.