Together Housing was looking for an intuitive digital platform that enabled multiple departments to use it for a variety of email campaigns, both to external and external contacts.
Together Housing approached Wired as they needed a platform to help them capture data, improve customer service, and to focus their time and resources on core competencies.
Together Housing successfully send timely and impactful campaigns to their contacts at a significant price reduction in comparison to their direct mail costs.
During flash floods which impacted many of their customers, the quickest and most effective method of reaching out to them was through email campaigns. These were quickly put together and sent out, informing contacts of flood warnings and offering support to those affected. This would previously not have been possible with paper-based communications.