After previously using companies who only offered online helpdesks as a support channel, NP Structures found that slow, unclear support was having a detrimental effect on their marketing output. Employees found it frustrating and timely to create and send effective marketing campaigns.
NP Structures required a platform provider that would support them throughout their time as a client, from design through to strategy, analysis, and optimisation. They wanted a platform that was supported by a team of UK-based experts who could help them quantify their campaign results.
Results
- Better on-hand support immediately improved email marketing
- Placed them in a position to grow long term
Don’t just take our word for it…
We have a Dedicated Account Manager who is always on hand to answer questions regarding everything from design, database collection, and GDPR.
Thankfully for me, no question is too silly and the Account Manager’s patience and clear explanations make our campaigns work harder for us.
